30 May 2017
There are 12 Strategies for Sales Hyper Growth to employ for your organisation (just like there are 7 Business Leadership Styles, 12 Business Hyper Growth principles and 12 Cultural Growth qualities).
The Fourth being “Focus on outstanding service”. A fundamental principle of human psychology is that everyone wants and needs to feel unique and special. This need can be fulfilled by your organisation with exceptional service. This will ensure your business will become the first choice and generate even more “profitable loyalty” clients to your brand.
Outstanding service is not lip service. However is a fundamental core aspect of your culture (see our 12 Cultural Growth Qualities Blogs) that has to be deeply imbedded into your organisation. This will mean looking at your clients and customers’ needs and wants even further.
Client and customer centric businesses thrive even better in downward markets and mature markets. Not only that, they ensure your ahead of the curve and allow you to go into the space of charging above market rates (a premium for your product and service) as price sensitive clients will no longer be your market.
Your business will become a natural leadership role in the industry on customer service with new benchmarks and kpi’s. Once this is established this will be a valuable, rare and non-imitable resource for your business. Thus increasing the value of your business and naturally its profits.
You’re the Leader of your business, so choose wisely which strategies for Sales hyper growth you want to employ. And having Exceptional customer service will ensure retainment and high clientele referral.